I just synced my pedometer, where are my steps?

Your steps have quite a journey to go on to get from your activity tracker to the UtiliFIT servers! This can take anywhere from a few seconds to a few hours.

As a rule of thumb, always be sure to sync your device to your device’s phone app before the nightly A Step Ahead cutoff to ensure your steps are imported for the day.

How your steps get from your device to UtiliFIT
Things that impact the amount of time it takes for your steps to go from your device to the UtiliFIT servers:

  • The type of device you have and the frequency at which it syncs to your device’s phone app
  • Your phone’s connection to the internet
  • The frequency with which your device’s phone app syncs your steps to the device manufacturer’s servers
  • The speed at which your device manufacturer’s servers make your data available for export via API
  • The speed at which your device manufacturer’s servers ping UtiliFIT to queue an update
  • The update queue for UtiliFIT users to sync devices from your manufacturer
  • Just to name a few…

How do I connect a bluetooth pedometer?

UtiliFIT will automatically import your steps from many of the most popular activity trackers, including devices from Fitbit, Misfit, Jawbone and Withings.

To connect a device:
1) Click on the USER MENU in the upper right corner of the UtiliFIT Dashboard.

2) Click on USER SETTINGS in the MY UTILIFIT column of the user menu.


3) Click on DEVICES in the USER SETTINGS menu.


4) Click on ADD NEW DEVICE.


5) Enter a name for the device you’re connecting, select the device type, and click on CREATE.


6) A new browser window or tab from your device’s manufacturer will open. Follow the on-screen prompts to grant UtiliFIT access to your device’s step data.

What does being “sick” mean?


If a human character’s health is reduced to zero as a result of a clash, he/she will become sick with the zombie virus. If a player becomes sick, he/she will have one day to track healthy diet and/or lifestyle items to recover some lost health or he/she will turn into a zombie the following day. Note that if the horde’s ferocity is at its maximum, human players may need to recover health AND escape the horde the following day in order to avoid being turned.

What is zombie ferocity and how does it affect clashes?

Zombie Ferocity is an attribute of the Zombie Horde that determines how much damage to human players’ health they’ll do if a human vs. zombie clash occurs.

The zombie claws provide a visual indication of the Horde’s ferocity, which resets each week and is filled up from tracked exercise and UtiliFIT Deskercise games.

The red hearts on the opposite side of the game board indicate human player health. Both Horde Ferocity and Human Health go from 0-5, so mixed with the Clash Strength Meters, players can get a clear visual indication of who will win a clash, and how much damage the zombies will do to human teams at any given time.

For example, if the Horde Ferocity is 3 claws, it will do 3 hearts of damage to any humans it clashes with.

Human Players

If you are playing as a human, your character health is represented by the hearts on the right side of the screen. Your health ranges from 0-5 hearts, as indicated by the number of hearts filled in red. You can recover/maintain your character health by tracking healthy diet and/or lifestyle activities in the UtiliFIT Tracker.

You can tell how much damage your character will take if your team clashes with the zombies by looking at the Horde’s Ferocity claws. You will take one heart of damage for each Ferocity claw that is filled in with green.

If your health reaches 0 you will become sick with the zombie virus and have 24 hours to avoid turning into a zombie by tracking healthy diet and/or lifestyle items in the UtiliFIT tracker to recover health. If the Horde’s Ferocity is maxed out at 5/5, you will also need to escape the Horde in order to avoid being turned into a zombie when sick.


Zombie Players

If you are playing as a zombie, the red hearts on the right side of the screen indicate the number of players with 0-5 hearts of health on the nearest human team. Increase the Horde’s ferocity by tracking exercise and/or playing UtiliFIT Deskercise games.

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What is clash strength and how does factor into clashes?

Clash strength is an attribute of both human teams and the Zombie Horde that’s determined by the amount of exercise tracked and UtiliFIT Deskercise games played. Clash strength is used to determine who wins if a human vs. zombie clash occurs.

A human vs. zombie clash outcome is determined by comparing the clash strength of the human team and the Zombie Horde. Whichever group has the greater clash strength will win the clash. If you look at the A Step Ahead: Zombies game board, simply compare the human team’s clash strength meter to the Zombie Horde clash strength meter to see who will win in a clash.

How do human vs. zombie clashes work?

A human vs. zombie clash outcome is determined by comparing the clash strength of the human team and the Zombie Horde. Whichever group has the greater clash strength will win the clash. If you look at the A Step Ahead: Zombies game board, simply compare the human team’s clash strength meter to the Zombie Horde clash strength meter to see who will win in a clash.

If a human team wins a clash against the zombies…

If a human team wins a clash against the Zombie Horde, they’ll push the zombies backward, making staying ahead of the horde easier the next day. Note that human characters still take health damage even if the human team wins the clash. The amount of health damage is shown on the game board by the horde’s ferocity rating, which has one zombie claw for each health heart human characters have.

If the zombies win a clash…

If the zombies win a clash, the’ll surge forward and any human team(s) who lost have to go through them in order to escape the next day. As noted above, human characters in contact with the Horde will take health damage based upon the horde’s ferocity rating.


Becoming sick and turning into a zombie

If a human character’s health is reduced to zero as a result of a clash, he/she will become sick with the zombie virus. If a player becomes sick, he/she will have one day to track healthy diet and/or lifestyle items to recover some lost health or he/she will turn into a zombie the following day. Note that if the horde’s ferocity is at its maximum, human players may need to recover health AND escape the horde the following day in order to avoid being turned.

How can I tell if my team is in zombie contact?

When your team is in contact with the Zombie Horde, your morning summary email will include a notification about your zombie contact status and the A Step Ahead game board will display a warning message indicating the number of steps your team must average to escape contact with the Horde.

What is my Weekly Progress and how do I fill up all 5 stars?

Your UtiliFIT Progress Stars are based upon 4 pillars of healthy living:

Exercise

Diet

Hourly Activity

Sleep/Lifestyle

Progress Stars reset at the beginning of each week, giving you a good snapshot of how healthy of a lifestyle you’re leading.

How to get the maximum 5 stars

To get the maximum 5 Progress stars you’ll need to make healthy choices across all 4 pillars of healthy living throughout the week. Note that you cannot fill up all of the stars in one day.

  1. Exercise: Meet or exceed the U.S. Department of Health’s minimum recommended 150 minutes moderate intensity exercise per week. Record this in UtiliFIT by using the UtiliFIT Tracker. Your steps will contribute to this category.
  2. Diet: Make healthy diet decisions and record them in the UtiliFIT Tracker.
  3. Hourly Activity: Avoid long stretches of inactivity by playing UtiliFIT Deskercise mini-games to complete hourly micro-physical challenges throughout the day.
  4. Sleep and Lifestyle: Get adequate sleep and take part in healthy lifestyle behaviors. Record these in the UtiliFIT Tracker.

How do I view the story?

The story will display automatically when you view the gameboard and your team’s steps have crossed certain thresholds to unlock new story sections. To re-view current or past chapters of the story, click on the STORY icon on the A Step Ahead: Zombies game board.

How do I enter my steps?

Steps must be entered every day of your A Step Ahead: Zombies challenge either by connecting and syncing a supported activity tracker, or by entering steps manually. Choose the method that is the best fit for you.

Sync a Pedometer to UtiliFIT

UtiliFIT will automatically import your steps from many of the most popular activity trackers, including devices from Fitbit, Misfit, Jawbone and Withings.

To connect a device:
1) Click on the CELL PHONE (SORI) icon on the A Step Ahead game board.

2) Click on MANAGE PEDOMETERS in the menu.


3) Click on ADD DEVICE.


4) Select your DEVICE TYPE from the dropdown, add a name for the device you’re adding (Ex. “My Fitbit”) and click SAVE when you’re done.


5) A new browser window or tab from your device’s manufacturer will open. Follow the on-screen prompts to grant UtiliFIT access to your device’s step data. When you get the following confirmation screen you’re good to go!


To Enter Your Steps Manually

1) Click on the CELL PHONE (SORI) icon on the A Step Ahead game board.


2) Click on ENTER MY STEPS in the menu.


3) You may opt to enter a manual step count, or enter the amount of time you spent walking or running to calculate a step total for the day. The latter is useful in a pinch if you forget your pedometer/step tracker. Simply click on the method of your choice and follow the on-screen prompts to enter your data.