FREQUENT QUESTIONS ABOUT THE OUTBREAK CHALLENGE

Check out the answers to the most frequent questions we get about The Outbreak below. Have a question that’s not answered below? Drop us a line!

GENERAL QUESTIONS ABOUT THE OUTBREAK

WHAT IS IT? A GAME? A REAL-WORLD THING?

It’s both! The Outbreak is a team-based health and fitness challenge that unfolds via The Outbreak app. You control your character through your real-world steps and exercise, which are synced into the game via Apple Healthkit, Google Fit, Fitbit, Apple Watch etc.

DO EMPLOYEES NEED FITNESS TRACKERS TO PARTICIPATE?

No. THE OUTBREAK can pull activity directly from Apple Healthkit on iPhones with a motion coprocessor (iPhone 5S and newer), and via Google Fit on Android smartphones with motion tracking (most modern devices), so while we recommend a fitness tracker for the best experience, employees can absolutely play The Outbreak using just a smartphone.

WHICH FITNESS TRACKERS ARE SUPPORTED?

The Outbreak syncs activity from Apple Healthkit (iOS) and Google Fit (Android) which in turn accept steps and workout data from a wide range of fitness trackers and apps, like Fitbit, Apple Watch, Garmin and others. Please consult the individual fitness tracker or app to ensure it syncs to Apple Healthkit or Google Fit.

We maintain a list of compatible fitness trackers and apps on our COMPATIBLE TRACKERS AND APPS page.

OUR PAST HEALTH CHALLENGES STARTED STRONG AND FIZZLED AFTER A WEEK OR TWO... IS THIS DIFFERENT?

Yes! 92.4% of participants who start an Outbreak health challenge stick with it all the way through to completion. This is not not based upon self-reported surveys; this is actual participation data from our gameplay analytics.

If you’re comparison shopping us with another health challenge platform you should absolutely ask what their completion rate is, and be careful not to accept survey data in place of actual participation data.

WHAT ARE THE OUTBREAK APP MINIMUM REQUIREMENTS?

iPhone: iPhone 5S or newer with iOS 10.3.X or higher.

Android: Android version 5.1.1 or higher. Device needs to have at least 2GB of ram, higher with some devices.

CAN I CHOOSE OUR START DATE?

You are free to choose your group’s start date.

CAN I CREATE A CHALLENGE ONLINE?

Yes! We offer both full service challenges, where we take care of pretty much everything, and self service challenges, where you’re free to create your challenge using an online wizard.

Create your challenge online here.

IS APP SUPPORT INCLUDED IN THE CHALLENGE PRICE?

Yes, we provide a comprehensive support portal with how-to topics and a help desk for support tickets.

QUESTIONS ABOUT THE OUTBREAK GAMEPLAY

IS THE OUTBREAK GORY?

No. The Outbreak features some very mild cartoon violence (i.e. you want to see your character smash the zombies, right?). The art style and overall tone are lighthearted and appropriate for all ages.

HOW DO PLAYERS ENTER ACTIVITY?

When players start The Outbreak app for the first time, they’re prompted to connect a fitness tracker. Players need only follow the on-screen prompts to select the option that works best for them and grant permission for The Outbreak to import activity data from the source selected.

Once connected, THE OUTBREAK will sync to players’ devices every 30 seconds or so that they have The Outbreak app open on the gameboard.

We maintain a list of compatible fitness trackers and apps on our COMPATIBLE TRACKERS AND APPS page.

WHAT ARE THE BASICS?

You and your team are competing against other teams in a 6-week challenge where all teams are being chased by a zombie horde. Each week starts and ends in a safehouse, with point bonuses being awarded to the teams who make it to each safehouse the fastest.

Your team’s steps move it across the game board. If your team doesn’t get enough steps to stay ahead of the zombie horde, your team members will take health damage. If any team member’s health is reduced to zero, he or she may be turned into a zombie.

Players who have converted into zombies can either earn their way back to their former human team through activity, or remain a part of the zombie horde, where their steps and exercise help make the horde faster and more ferocious.

Along the way, teams will run into obstacles, which can impede progress until beaten using some combination of steps and exercise.

Points are earned at the team level for reaching safehouses, conquering obstacles, maintaining a human team, and for reaching the daily team step goal. The team with the most points at the conclusion of the challenge wins.

HOW INTENSE IS THE OUTBREAK CHALLENGE?

We offer 3 variations of each Outbreak Mission, The Outbreak eases participants in and scales up over the course of each of the challenge’s 6 weeks. Participants will need a minimal amount of steps and exercise to survive week one, but will be in for more of a challenge as the weeks progress. In later weeks, teams will want to be averaging 7,000+ steps per team member, per day, with members banking enough power (through exercise) to pass frequent obstacles.

Team progress is based upon the average of the team’s steps allowing for teams to be made up of athletes and novices, alike.

IS THERE A TUTORIAL SOMEWHERE?

Yes! Players can access an interactive tutorial in The Outbreak app by tapping on TUTORIAL on the login screen or in the main menu.

Or, if you like, we’ve placed a screen capture of the tutorial below…

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